Support & Policies
Your brand deserves to be Inspiring Iconic In-demand Powerful Premium .
Welcome, here you’ll find answers to common questions, important terms of service, and how we protect your privacy while working together.
Privacy Policy
1. Information Collection:
We collect client information such as name, email, phone number, and project details strictly for service provision and communication purposes.
2. Data Use:
Client data is used to complete requested services, offer support, and provide updates or marketing emails (if opted-in).
3. Data Sharing:
We do not share client information with third parties, except where legally required or essential for completing your project (e.g., with hosting providers).
4. Security Measures:
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
5. Cookies & Tracking:
Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings.
6. Data Access & Deletion:
Clients may request access to their data or ask us to delete it by contacting contact@mediaorec.com.
7. Updates to Policy:
We may update this policy from time to time. Any changes will be posted on our website.
Terms & Conditions
1. Services & Deliverables:
MEDIAOREC (SMC-Private) Limited agrees to provide services as outlined in mutually approved proposals, quotations, or contracts.
2. Payment Terms:
All services require advance or milestone-based payments. MEDIAOREC reserves the right to withhold deliverables until payment is received.
3. Revisions & Feedback:
Clients are entitled to a limited number of revisions (defined per project). Additional revisions may incur extra charges.
4. Intellectual Property:
All project files, designs, or media remain the property of MEDIAOREC until full payment is received. After payment, final deliverables become the client’s property.
5. Confidentiality:
Both parties agree to keep all proprietary or project-related information confidential.
6. Cancellation Policy:
Project cancellations must be made in writing. Any advance payment made is non-refundable.
7. Limitation of Liability:
MEDIAOREC is not liable for any indirect or consequential damages arising from service delays or performance issues beyond its control.
8. Portfolio Rights:
MEDIAOREC reserves the right to showcase completed work in its portfolio unless otherwise agreed in writing.
Frequently Asked Questions (FAQs)
What services does MEDIAOREC offer?
MEDIAOREC provides all-in-one marketing and production services, including digital marketing, website development, corporate and local shoots, branding, and printing.
What industries do you serve?
We work with a variety of industries including corporate businesses, retail, events, influencers, and startups, offering tailored marketing and production solutions.
What platforms do you use for website development?
We specialize in developing websites using Shopify and WordPress (Elementor).
What is the “Red Dot Theory”?
It symbolizes the recording of your new beginning — representing growth, success, and a fresh start through our marketing and media services.
Do you offer SEO and Google Ads?
Yes, we offer comprehensive digital marketing including SEO, Google Ads, blog writing, email campaigns, and influencer marketing.
Can I hire you for event coverage or personal shoots?
Yes, we cover weddings, birthdays, convocations, and other personal events through our Local Shoots service.
Do you offer printing services for businesses?
Yes, we provide customized business stationery, banners, brochures, and logo-branded merchandise such as t-shirts, mugs, pens, and more.
Is there a warranty for websites you develop?
Yes, we offer a one-year warranty with regular updates, performance monitoring, and backup services.
How do I get a quotation for a project?
You can contact us at contact@mediaorec.com or call +92 334 3090444 for a customized quotation based on your needs.
What payment methods do you accept?
We accept direct bank transfers and Raast payments. Details are listed in our profile.
