Complaints & Feedback
Your brand deserves to be Inspiring Iconic In-demand Powerful Premium .
We value your voice — whether it’s a concern, suggestion, or appreciation. This page is your direct channel to ensure every experience with MEDIAOREC is transparent and professional.
Share Your Concern
Complaints Policy
1. How to File a Complaint
Clients must submit complaints through the Complaints & Feedback page or by emailing complaints@mediaorec.com with full project details.
2. Valid Complaint Channels
We only process complaints submitted via official channels. Issues raised on personal WhatsApp, social media, or to freelancers are not accepted.
3. Response & Resolution Time
Complaints are acknowledged within 2–5 business days. Resolution time may vary depending on the nature of the concern.
4. Escalation
If unsatisfied with a response, clients may request escalation to senior management for further review.